CARC Code

1

๐ŸŸก Soft Denial

Deductible Amount

95%

Recovery Rate

1-3 days

Avg. Resolution

Easy

Difficulty

Very Common

Frequency

Recommended Action

Bill patient for deductible amount

Step-by-Step Resolution

  1. 1

    Verify patient's deductible status and year-to-date accumulation

  2. 2

    Cross-reference with the plan's Explanation of Benefits

  3. 3

    Bill patient for the deductible amount shown on the EOB

  4. 4

    Document deductible balance in patient account

  5. 5

    Send patient statement within 30 days of claim adjudication

Common Remark Codes (RARC)

These RARC codes often appear alongside CARC 1 on remittance advice.

RARC N1ยทAlert: Refer to provider manual for additional guidance

โ†’ Check payer portal for deductible carryover rules

RARC MA13ยทAlert: You may not collect more from the beneficiary than the Limiting Charge

โ†’ Verify limiting charge before billing patient

Payer-Specific Notes

How major payers handle CARC 1 in practice.

Delta Dental

Deductible typically applies per beneficiary per year; some plans waive for preventive

MetLife Dental

Check if deductible waived for diagnostic/preventive codes (1xxx series)

Cigna Dental

Deductible accumulation resets January 1; verify mid-year deductible status

Common 835 Combinations

CARC 1 most often appears with these Group Code + RARC combinations on 835 remittances.

Look up any combination โ†’

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