Question 1

Does Arceum integrate with my practice management system?

Accepted Answer

Arceum reads standard ERA/835 remittance files. If your practice management system exports them — and almost all do — you're set. No native integration required in the early release.

Question 2

Is patient data handled in a HIPAA-compliant way?

Accepted Answer

Arceum processes remittance data only, not PHI. We sign Business Associate Agreements (BAAs) with all customers. All data is encrypted in transit and at rest.

Question 3

How long does setup take?

Accepted Answer

Most billing teams are up and running in under 30 minutes. There's no installation — you upload your ERA files and Arceum handles the rest.

Question 4

Can I cancel anytime?

Accepted Answer

Arceum is an annual contract billed monthly. You can cancel at the end of your contract term with 30 days written notice. No hidden fees, no penalties.

Question 5

Will this replace my billing staff?

Accepted Answer

No — Arceum makes your existing team dramatically more effective. Think of it as giving every biller a superpower, not a replacement. The goal is to recover more revenue with the team you already have.

Question 6

Which specialties do you support?

Accepted Answer

We're launching with dental practices first, then expanding to medical and behavioral health shortly after. Join the waitlist and tell us your specialty — it helps us prioritize.

Simple Pricing.
No Surprises.

Arceum Pro

Common Questions

Simple Pricing.No Surprises.

Arceum Pro

Common Questions

Simple Pricing.
No Surprises.