CARC Code

2

🟡 Soft Denial

Coinsurance Amount

97%

Recovery Rate

1-3 days

Avg. Resolution

Easy

Difficulty

Very Common

Frequency

Recommended Action

Bill patient for coinsurance percentage

Step-by-Step Resolution

  1. 1

    Confirm coinsurance percentage from patient's Summary of Benefits

  2. 2

    Verify the allowed amount used to calculate coinsurance

  3. 3

    Calculate patient responsibility: allowed amount × coinsurance %

  4. 4

    Issue patient statement for the coinsurance amount

  5. 5

    Do not bill more than the coinsurance shown on the EOB

Common Remark Codes (RARC)

These RARC codes often appear alongside CARC 2 on remittance advice.

RARC MA13·Alert: You may not collect more from the beneficiary than the Limiting Charge

Cap patient billing at the EOB coinsurance amount

Payer-Specific Notes

How major payers handle CARC 2 in practice.

Delta Dental

Coinsurance applies after deductible; often 20% for basic, 50% for major

Aetna Dental

Basic restorative: 20% coinsurance after deductible for in-network providers

Common 835 Combinations

CARC 2 most often appears with these Group Code + RARC combinations on 835 remittances.

Look up any combination →

Appeal Letter Template

Enter your email to access the full appeal template for CARC 2.

Free · No spam · Unsubscribe anytime