CARC Code

45

🟡 Soft Denial

Charge exceeds fee schedule/maximum allowable or contracted/legislated fee arrangement.

99%

Recovery Rate

1 days

Avg. Resolution

Easy

Difficulty

Very Common

Frequency

Recommended Action

Accept contractual adjustment; do not bill patient for the difference

Step-by-Step Resolution

  1. 1

    Verify the payer's allowed amount against your fee schedule or contract

  2. 2

    Calculate the contractual adjustment (billed amount minus allowed amount)

  3. 3

    Post the contractual adjustment in your billing system as a write-off

  4. 4

    Do not bill the patient for the contractual difference — this is a prohibited balance bill

  5. 5

    If the allowed amount seems incorrect, request a fee schedule review from the payer

Common Remark Codes (RARC)

These RARC codes often appear alongside CARC 45 on remittance advice.

RARC MA13·Alert: You may not collect more from the beneficiary than the Limiting Charge

Cap patient billing at EOB limiting charge amount

Payer-Specific Notes

How major payers handle CARC 45 in practice.

Delta Dental

UCR (Usual, Customary & Reasonable) fees may be below your billed rate; accept adjustment per contract

MetLife Dental

Table of Allowances plans use fixed allowed amounts regardless of billed charges

Common 835 Combinations

CARC 45 most often appears with these Group Code + RARC combinations on 835 remittances.

Look up any combination →

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