CARC Code

47

๐Ÿ”ด Hard Denial

This (these) diagnosis(es) is (are) not covered, missing, or are invalid.

35%

Recovery Rate

21-45 days

Avg. Resolution

Hard

Difficulty

Occasional

Frequency

Recommended Action

Correct the diagnosis code and resubmit or appeal with documentation

Step-by-Step Resolution

  1. 1

    Review the plan's Summary of Benefits to confirm the service is excluded

  2. 2

    Inform the patient in writing that the service is not covered under their plan

  3. 3

    Determine if an ABN was issued prior to service (required for Medicare)

  4. 4

    Bill the patient for the non-covered service if an ABN was signed

  5. 5

    Document the non-coverage determination in the patient account

Payer-Specific Notes

How major payers handle CARC 47 in practice.

MetLife Dental

MetLife provides detailed denial reason codes โ€” check EOB for supplemental information.

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