CARC Code

97

๐ŸŸก Soft Denial

The benefit for this service is included in the payment/allowance for another service/procedure that has already been adjudicated.

62%

Recovery Rate

14-30 days

Avg. Resolution

Medium

Difficulty

Common

Frequency

Recommended Action

Review NCCI bundling edits and appeal with appropriate modifier if unbundling is justified

Step-by-Step Resolution

  1. 1

    Identify the 'parent' procedure that includes the bundled service in its payment

  2. 2

    Look up the NCCI bundling pair in the CMS NCCI edit table

  3. 3

    Determine if an appropriate unbundling modifier (59, XS, XE, XP, XU) applies

  4. 4

    If modifier is appropriate, resubmit with the modifier and a clear documentation note

  5. 5

    If no modifier applies, write off the bundled service as a contractual adjustment

  6. 6

    Train clinical staff on documentation requirements for separately reportable services

Common Remark Codes (RARC)

These RARC codes often appear alongside CARC 97 on remittance advice.

RARC M15ยทSeparately billed services have been bundled as components of the same procedure

โ†’ Check CMS NCCI edits and apply modifier 59 or X-modifier if justified

RARC N1ยทAlert: Refer to provider manual for additional guidance

โ†’ Review payer-specific bundling policy

Payer-Specific Notes

How major payers handle CARC 97 in practice.

Delta Dental

Buildup (D2950) bundled with crown procedures by many payers; document separately

MetLife Dental

Exam fees bundled with other same-day procedures; check plan guidelines

Common 835 Combinations

CARC 97 most often appears with these Group Code + RARC combinations on 835 remittances.

Look up any combination โ†’

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