835 Denial Combination
CO-16+N382
Contractual Obligation · Claim-Level Adjustment
What This Combination Means
Missing or incomplete information — specifically, referring or ordering provider information is absent or invalid on the claim.
92%
Appeal Success
3-7 days
Avg. Resolution
Easy
Difficulty
Yes
Appealable
Step-by-Step Resolution
Steps tailored specifically to this CO-16+N382 combination — not generic advice.
- 1
Locate the referring provider's NPI and name from the order or referral document.
- 2
Add the referring provider information (Loop 2310F on 837P) to the claim.
- 3
Resubmit as a corrected claim with the referring provider NPI populated.
Specialty Context
How CO-16+N382 typically presents across different practice types.
Dental
Verify missing or incomplete information — specifically, referring or ordering provider information is absent or invalid on the claim per your dental plan contract and documentation requirements.
Medical
Confirm missing or incomplete information — specifically, referring or ordering provider information is absent or invalid on the claim against payer policy and submit corrected claim as needed.
Behavioral Health
Apply behavioral health parity rules and confirm missing or incomplete information — specifically, referring or ordering provider information is absent or invalid on the claim per MHPAEA standards.
Individual Code References
View the standalone definition for each code in this combination.
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