835 Denial Combination

CO-167+N362

CO

Contractual Obligation · Claim-Level Adjustment

What This Combination Means

The diagnosis version submitted is incorrect — the ICD version (e.g., ICD-9 vs. ICD-10) does not match what the payer requires for the claim date.

95%

Appeal Success

3-7 days

Avg. Resolution

Easy

Difficulty

Yes

Appealable

Step-by-Step Resolution

Steps tailored specifically to this CO-167+N362 combination — not generic advice.

  1. 1

    Confirm the payer requires ICD-10 codes for all dates of service on or after October 1, 2015.

  2. 2

    Resubmit with the correct ICD-10 diagnosis code.

  3. 3

    Update your billing system to ensure ICD-10 codes are used for all applicable claims.

Specialty Context

How CO-167+N362 typically presents across different practice types.

Dental

Verify the diagnosis version submitted is incorrect — the icd version (e per your dental plan contract and documentation requirements.

Medical

Confirm the diagnosis version submitted is incorrect — the icd version (e against payer policy and submit corrected claim as needed.

Behavioral Health

Apply behavioral health parity rules and confirm the diagnosis version submitted is incorrect — the icd version (e per MHPAEA standards.

Individual Code References

View the standalone definition for each code in this combination.

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