835 Denial Combination

CO-49

CO

Contractual Obligation · Service-Line Level Adjustment

What This Combination Means

The service is non-covered because it does not meet the definition of a medical/dental service or is considered a convenience item.

N/A

Appeal Success

14-30 days

Avg. Resolution

Hard

Difficulty

No

Appealable

Step-by-Step Resolution

Steps tailored specifically to this CO-49 combination — not generic advice.

  1. 1

    Review the payer's definition of a covered service against the billed procedure.

  2. 2

    If the service can be re-classified under a covered CPT/HCPCS code with proper documentation, resubmit.

  3. 3

    Inform the patient of the non-covered determination and their financial responsibility.

  4. 4

    Bill at your standard self-pay rate for truly non-covered services.

Specialty Context

How CO-49 typically presents across different practice types.

Dental

Verify the service is non-covered because it does not meet the definition of a medical/dental service or is considered a convenience item per your dental plan contract and documentation requirements.

Medical

Confirm the service is non-covered because it does not meet the definition of a medical/dental service or is considered a convenience item against payer policy and submit corrected claim as needed.

Behavioral Health

Apply behavioral health parity rules and confirm the service is non-covered because it does not meet the definition of a medical/dental service or is considered a convenience item per MHPAEA standards.

Individual Code References

View the standalone definition for each code in this combination.

Decode every 835 combination automatically

Arceum Pro reads your ERA files and surfaces the combined interpretation + recovery steps for every denial — no manual lookups.

Join the Waitlist →